Kier Living West Midlands partner with npa24:7 to handle their out of hours’ home emergency calls
What we liked about npa24:7 was that they are purely dedicated to handling out of hour’s emergencies for house builders and housing associations; whereas the other providers were offering the service as a bolt on to their existing services. Npa24:7 not only have empathy with the customer’s emergency, but their experience and efficiency allows them to avoid unnecessary deployments, which inevitably saves us time and money.
The switch from our previous provider only took us 2 weeks and the service we have received so far has been fantastic. We haven’t had a single complaint and I would highly recommend them to other builders.”