House Builders

Why house builders choose NPA for
their emergency home assistance support.

We’re here so you can focus on building new homes.

As a house builder, we understand it’s your legal obligation to handle all emergency repairs following the sale of your new homes. The demand of building and maintaining them can be a challenging task and that’s where we come in.

Your reputation, build quality and professionalism are important to you, and it’s important to us too. We will continue to deliver the high level quality service you have provided to your customers, should they have a home emergency.

Does the demand of building new homes get in the way of providing home emergency repairs?

If the answer is yes, you’ve come to the right place.

Building homes is your priority, leave the rest to us.

We offer you relaxation during your 2-year obligation, knowing your customer’s property emergencies are safe in our hands every minute of every day, giving both them and you, total peace of mind.

Why you can count on us…

UK based customer contact centre open 24/7, 365 days a year
Working with 65% of the UK house builder market
We prioritise your HBF star rating
Access to ida™ our Interactive Diagnostic App
Plans for both big and small house builders
Nationwide vetted back-up network of contractors
Featured in Housebuilder magazine and Show House magazine.

Delivering a high level quality of service that your customers deserve.

As the UK’s market leader in providing emergency repairs management services, we can provide a bespoke service designed with house builders in mind, no matter the size of your operation – we can provide a service to suit.

Justine’s role is to work with you to ensure your criteria, policies and ethos are adopted by the team to ensure a seamless transition from day to night whilst ensuring a cost-efficient service and reducing unnecessary contractor deployments.

Quote Icon
Over the course of my career I have built invaluable relationships that have been vital for the growth of the business. Our clients don’t just trust the business they trust the names behind it too!Quote Icon
— Justine Quick, Director - Strategic Accounts – Property

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