Contact Us

We're a friendly team and we’d love to hear from you. If you have a property related programme or problem that needs urgent assistance - or if you'd just like an informal chat about who we are and what we do then please contact us via the details below:

Our office address

Nationwide Property Assistance

Suite 601

TriGate House

210-222 Hagley Road West


West Midlands

B68 0NP

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For General Enquiries by E-mail

Complete our online form below to send an email to our Customers Service team we aim to respond to your email within 24 hours of receipt.

For General Enquiries by Phone

Call our Customers Service team on 0333 323 0260.

(Non Geographic Number charged at Local rate number for BT users only. From mobiles may form part of your calling allowance – please check with your network operator)

For New Business Enquiries Contact:

Tony Kinch - Director of Commercial Homes

Call Tony on 0345 8778100 or email

Justine Quick - Head of Social Housing

Call Justine on 07471037887 or email